價格：免費
更新日期：2016-09-15
檔案大小：7.3 MB
目前版本：Release 0.45
版本需求：需要 iOS 6.1 或以上版本。與 iPhone、iPad 及 iPod touch 相容。
支援語言：英語
Allows callers to view the contact center's wait times before calling, and to be notified when the wait time is short.
• Smooths out contact center incoming traffic and makes your contact center more efficient
• Provides a better informed customer experience
• Shows current notifications to callers, saving calls from needing to be made
• It actively encourages your clients to use your lower cost digital on-line services
• It can send your short term future caller demand to your Work Force Management system
This app is provided for use with call centers which use the BestTime demand management system.
支援平台：iPhone, iPad